“BEST CUSTOMER SERVICE IN IOWA” AWARD GOES TO HARD ROCK HOTEL & CASINO SIOUX CITY
SIOUX CITY, Iowa (May 10, 2016) – Midwest Gaming & Destinations magazine recently released its 2016 Readers’ Choice Awards and Hard Rock Hotel & Casino Sioux City rocked to the top in 12 different categories.
First place awards include:
- Best Suites in the Midwest
- Best Casino Floor in the Midwest
- Best Buffet in the Midwest – World Tour Buffet
- Best Theme in the Midwest
- Best Overall Property in Iowa
- Best Suites in Iowa
- Best Casino Floor in Iowa
- Best Buffet in Iowa – World Tour Buffet
- Best Entertainment Venue in Iowa
- Best Nightlife in Iowa
- Best Theme in Iowa
- Best Customer Service in Iowa
“We are humbled by the many awards we have won since our property’s opening in August of 2014,” said Todd Moyer, General Manager of Hard Rock Hotel & Casino Sioux City. “But, we are most proud of the award for Best Customer Service. Our mission is to create one-of-a-kind experiences for our guests. This award validates that quest.”
These aren’t the first wins claimed this year by the Hard Rock Hotel & Casino Sioux City. The property has received additional first place honors for Best Overall Dining, Best Steakhouse (Main + Abbey), Best Desserts and Best Italian (World Tour Buffet), Best Burger Joint and Best Late Night Dining (Fuel American Grill), in addition to Best Overall Entertainment, Best Outdoor Concert Series (Battery Park) and Best Place to See a Concert (Anthem), among other awards, by Casino Player magazine.
“My team and I are honored to be recognized by the readers of Midwest Gaming & Destinations magazine,” said Chef Roderick Johnson, about receiving the award for Best Buffet in Iowa. “At the World Tour Buffet, we put in every effort to ensure our guests are completely satisfied and leave feeling like they had not only a meal, but an around the world experience. We will continue to put in this effort going forward.”
Hard Rock Hotel & Casino Sioux City features the area’s best in gaming, dining, and lodging in the heart of Sioux City. From weekly live music and entertainment in Anthem and chart-topping headliners in Battery Park to a AAA Four Diamond Rated hotel located in the history Battery Building and three unique, delicious restaurants, not to mention the hundreds of exciting slots and table games, the property is a sure bet for everyone.
To learn more about Hard Rock Hotel & Casino Sioux City, please visit www.hardrockcasinosiouxcity.com.
Media Contact:
Megan Lueders
712.226.7714
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About Hard Rock Hotel & Casino Sioux City
Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination offering more than 835 slot machines and a wide variety of table games. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel, a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the Hotel and Casino are six restaurants and bars including the World Tour Buffet, Fuel American Grill, and Main + Abbey, the property’s AAA Three Diamond rated restaurant. Throughout the property, guests can experience the legends by viewing the vast Hard Rock memorabilia collection, with iconic pieces from SLASH to Johnny Cash.
The indoor live-entertainment venue, Anthem, hosts an impressive weekly lineup of concerts and performances from rock, pop, and country to comedy and blues. This unique venue leaves attendees with a one-of-a-kind entertainment experience from artists like Slash, Clint Black, Rick Springfield and George Thorogood. Battery Park, the outdoor entertainment venue with a festival-type atmosphere, hosts nationally touring performers along the likes of 3 Doors Down, Cheap Trick,Boston, Elvis Costello and Gary Allan, during the summer months.
Hard Rock Hotel & Casino Sioux City was developed through a partnership between the Missouri River Historical Development and SCE Partners, LLC, an affiliate of Warner Gaming, LLC, and is operated under license from HRHH IP, LLC. Hard Rock Hotel & Casino Las Vegas is the flagship property owned by an affiliate of HRHH IP, LLC. For more information on Hard Rock Hotel & Casino Sioux City, visit www.hardrockcasinosiouxcity.com and www.facebook.com/HardRockHotelSC.