Frequently Asked Questions

July 23, 2014

What You Need To Know

Q: How do I know my point balance?

A: You can check your point balance at any slot machine reader, kiosk or by visiting the Backstage Pass Rewards Club.

Q: Where can I redeem my points?

A: Points can be redeemed at bars, restaurants, Rock Shop (100 points for every $1) or for Free Slot Play at your favorite machine (200 points for every $1).

Q: What type of access and privileges do I receive with being a Backstage Pass Rewards Club member?

A: Based on your tier, you will receive priority access to special events and dedicated lines at the Backstage Pass Rewards Club and World Tour Buffet.

Q: How many tier credits do I need to make each tier level?

A: Each guest starts off with General Admission, earn 3,000 tier credits to reach Entourage and 35,000 tier credits to reach Platinum Access. Tier credits must be earned within a six month period. Tier level is based on a set six month period.